Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Controller” of this privacy policy.

How do we collect your data?

Some of your data is collected when you provide it to us. This may include data that you enter into a contact form, for example. Other data is collected automatically or, following your consent, by our IT systems when you visit the website. This primarily includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other service inquiries.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding this and any other questions relating to data protection.

Analytics Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically evaluated. This is done primarily using so-called analytics programs. Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host / hosting providers. This may include, in particular, IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website visits and other data generated via a website. External hosting is carried out for the purpose of fulfilling contracts with our prospective and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of providing our online offering securely, quickly, and efficiently through a professional provider (Art. 6 para. 1 lit. f GDPR). If the corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time. Our host(s) will process your data only to the extent necessary to fulfil their service obligations and will follow our instructions regarding this data. We use the following host(s): spätemitschwalb GmbH Bögelstraße 16 21339 Lüneburg

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a legally required data protection agreement that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. Please note that data transmission over the internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website is: IMMOHANSA Immobilien GmbH & Co. KG Bunsenstraße 8 D-21365 Adendorf b. Lüneburg Telephone: (0 41 31) 776 442 E-mail: info (at) immohansa.de The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, e-mail addresses or similar data).

Storage period

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or revoke your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g. tax or commercial retention periods); in the latter case, erasure will take place once those grounds no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special categories of personal data pursuant to Art. 9 para. 1 GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally based on Section 25 para. 1 TDDDG. Consent may be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. We also process your data if this is necessary to fulfill a legal obligation, on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. The legal bases applicable in each individual case are specified in the following sections of this Privacy Policy.

Recipients of Personal Data

As part of our business activities, we cooperate with various external entities. In some cases, this also requires the transfer of personal data to these external entities. We only disclose personal data to external entities if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 para. 1 lit. f GDPR, or if another legal basis permits the disclosure of data. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may withdraw consent that you have already given at any time. The lawfulness of the data processing carried out up to the time of withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR). IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive the data that we process automatically on the basis of your consent or in fulfillment of a contract, either yourself or through a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.

Access, rectification and erasure

Within the framework of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as, where applicable, the right to request the rectification or erasure of this data. You may contact us at any time regarding this and any other questions concerning personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time regarding this. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request that the processing of your personal data be restricted.

  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of the deletion of the data.

  • If we no longer need your personal data, but you require it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its deletion.

  • If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been established whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may, apart from being stored, only be processed with your consent or for the assertion, exercise or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser’s address bar changing from „http://“ to „https://“ and by the padlock symbol in your browser’s address bar. If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our websites use what are known as “cookies.” Cookies are small data packages and do not cause any damage to your device. They are either stored temporarily on your device for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser. Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes. Cookies that are required to carry out the electronic communication process, to provide certain functions you request (e.g., the shopping cart function), or to optimize the website (e.g., cookies for measuring website traffic) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide its services in a technically error-free and optimized manner. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); consent may be revoked at any time. You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, accept cookies in certain cases or generally exclude them, and activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited. You can find information about which cookies and services are used on this website in this Privacy Policy.

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

  • IP address

These data are not combined with data from other sources. These data are collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—for this purpose, the server log files must be collected.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not disclose these data without your consent. The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), where this was requested; consent may be withdrawn at any time. The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions—in particular retention periods—remain unaffected.

Inquiries by email, telephone or fax

If you contact us by email, telephone or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent. The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), where this was requested; consent may be withdrawn at any time. The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions—in particular statutory retention periods—remain unaffected.

5. Analytics Tools and Advertising

Matomo

This website uses the open-source web analytics service Matomo. With the help of Matomo, we are able to collect and analyze data about how website visitors use our website. This enables us, among other things, to determine when which pages were viewed and from which region visitors come. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases and similar). This analytics tool is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its online offering and its advertising. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Hosting

We host Matomo exclusively on our own servers, so all analytics data remains with us and is not disclosed.

Meta Pixel (formerly Facebook Pixel)

This website uses Meta’s visitor action pixel to measure conversions. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Meta, however, the data collected is also transferred to the USA and other third countries. This makes it possible to track the behavior of visitors to the website after they have been redirected to the provider’s website by clicking on a Meta advertisement. This allows the effectiveness of Meta advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The data collected is anonymous to us as the operator of this website, and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, meaning that it may be linked to the respective user profile on Facebook or Instagram, and Meta may use the data for its own advertising purposes in accordance with Meta’s Data Policy (https://de-de.facebook.com/about/privacy/). This enables Meta to serve advertisements on Facebook or Instagram pages and other advertising channels. As the operator of this website, we cannot influence this use of the data. This service is used on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You may withdraw your consent at any time. We use the advanced matching function within the Meta Pixel. Advanced matching enables us to transmit various types of data (e.g. place of residence, federal state, postal code, hashed email addresses, names, gender, date of birth or telephone number) of our customers and prospects, which we collect via our website, to Meta. This allows us to tailor our advertising campaigns on Facebook and Instagram even more precisely to people who are interested in our offers. Advanced matching also improves the attribution of website conversions and expands Custom Audiences. To the extent that personal data is collected on our website using the tool described here and forwarded to Meta, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Meta. The processing carried out by Meta after the transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in an agreement on joint processing. You can find the wording of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Meta tool and for implementing the tool on our website in compliance with data protection law. Meta is responsible for the data security of Meta products. You can assert data subject rights (e.g. requests for information) concerning data processed by Facebook or Instagram directly with Meta. If you assert your data subject rights against us, we are obliged to forward them to Meta. Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381. Further information on protecting your privacy can be found in Meta’s privacy policy: https://de-de.facebook.com/about/privacy/. You can also deactivate the “Custom Audiences” remarketing function in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do so, you must be logged in to Facebook. If you do not have a Facebook or Instagram account, you can deactivate interest-based advertising from Meta on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/. The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/4452.

6. Plugins and Tools

Google Fonts (local hosting)

This website uses so-called Google Fonts, provided by Google, to ensure consistent font display. The Google Fonts are installed locally. No connection to Google servers is established in this process. For more information about Google Fonts, please visit https://developers.google.com/fonts/faq and see Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This website uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to integrate maps into our website. To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider of this website has no influence over this data transfer. When Google Maps is activated, Google may use Google Fonts to ensure consistent font display. When Google Maps is accessed, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. Google Maps is used in the interest of presenting our online offerings attractively and making the locations specified by us on the website easy to find. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time. Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. For more information on how user data is handled, please refer to Google’s privacy policy: https://policies.google.com/privacy?hl=de. The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

7. Our Own Services

Handling of Applicant Data

We offer you the opportunity to apply to us (e.g. by email, by post or via an online application form). Below, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your data is collected, processed and used in accordance with applicable data protection law and all other statutory provisions, and that your data is treated as strictly confidential.

Scope and purpose of data collection

If you submit an application to us, we process the personal data associated with it (e.g. contact and communication data, application documents, notes taken during interviews, etc.) insofar as this is necessary to decide whether to establish an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general initiation of a contract) and—if you have given your consent—Art. 6 para. 1 lit. a GDPR. Consent may be withdrawn at any time. Within our company, your personal data is disclosed exclusively to individuals involved in processing your application. If your application is successful, the data you submit will be stored in our data processing systems on the basis of Section 26 BDSG and Art. 6 para. 1 lit. b GDPR for the purpose of carrying out the employment relationship.

Data retention period

If we are unable to offer you a position, you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted for up to 6 months from the end of the application process (rejection or withdrawal of the application), based on our legitimate interests (Art. 6 para. 1 lit. f GDPR). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of legal disputes. If it is apparent that the data will be required after the end of the 6-month period (e.g. due to pending or impending legal proceedings), the data will not be deleted until the purpose for the extended retention no longer applies. Longer retention may also take place if you have given the corresponding consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.

smashleads

For the property valuation service, we use the services of the provider smashleads (https://smashleads.com/de), operated by the company of the same name, smashleads UG (haftungsbeschränkt), Kiebitzweg 5, 50354 Hürth, Commercial Register: HRB 99374, Register Court: Cologne. Please note that personal data is also collected and processed on this provider’s website, but we have no access to the revocation or opt-out options available there. The data is forwarded exclusively for the purpose of processing the request submitted by the data subject. The legal basis for processing users’ personal data is Art. 6 para. 1 lit. f GDPR. When using the free property valuation service, the personal data entered there is first sent to the provider and then forwarded to us. Smashleads assures that it does not use the data to draw conclusions about the identity of the user. Smashleads undertakes to protect users’ privacy. Further information on data protection at smashleads can be found at https://smashleads.com/de/dsgvo.